Senior Manager, Global Education, Too Faced

About this role

Description

This position delivers training initiatives and education programs which enables the brand to meet its business objects via a skilled Training team and engaged retail employees. Adopts a commercial and consumer mind set when executing all aspects of education, while collaborating with all internal stakeholders to ensure objectives are met.

Responsibilities:

Identify training needs and seek out new ways of working in the rapid pace of organizational and technological change.

Develop, lead and facilitate national core training programs while liaising with Global Education.

Develop expertise within the team in product knowledge, keeping up to date with trends and product development.

Work with Trainers to develop regional Sales and Training strategies.

Ensure all training room facilities, kits & assets are maintained and managed.

Develop team competencies and drive innovation in digital education programs.

Demonstrate exceptional leadership skills and foster an atmosphere that motivates, encourages and challenges Trainers and retail teams to achieve excellence.

Ensure all education programs, activities and training reflect the brand's values and standards.

Recruit, hire and complete orientation for Trainers.

Identify opportunities to develop the training, leadership and artistic abilities of the education team.

Oversee the schedule of the Trainers and the effectiveness of collaboration with SEE's in the field.

Conduct store visits to follow up core training, implement department strategies, develop Crew, Trainers and SEE's abilities and to lead by example on all levels.

Provide clear, constructive feedback to employees on their performance.

Ensure consistent and proper communication.

Be solution focused while building a collaborative relationship with the National Sales Manager to identify opportunities to drive Sales and KPI results in the field.

Work with the National Sales Manager to devise strategies to develop the leadership competencies of the regional sales and training partnerships.

Build relationships with department heads to create and implement the national strategy.

Assist in coordinating with relevant departments to ensure excellent execution of all marketing, PR activity and events including relevant online creative communication.

Help create and maintain a creative atmosphere of open and positive communication, professionalism and support.

Branding Activity and Events:

Build a brand social media profile while adhering to all social media guidelines and requirements.

Develop training team's abilities to promote brand launches, providing press quotes and industry trends on an ongoing basis as required by the PR team.

Support the participation of media events being a combination of media presentations, masterclasses, one⁃on⁃one interviews, studio events, and working on brand community projects as required to build awareness of the brand.

Support the planning of retail events which includes, conducting make up demonstrations and masterclasses while providing make up direction to the artists working on the event if required. Financial Accountabilities

Full management and responsibility of the education budget, tracking expenditures in accordance with departmental/regional budget allocation.

Ensure the timely submission and accuracy of credit card statements, expense reports and company owned asset processes.

Help ensure regional needs and standards are met for training equipment.

Help ensure training premises are maintained, clean, functional and properly equipped. Help maintain security and control of training equipment materials.

Qualifications

Exceptional facilitation and presentation skills

Thinks strategically

Confident leader and communicator

Highly motivated and determined to succeed

Excellent make up artistry ability

Passion for people and personal development

Creative agility

Knowledge of  the brand (ELC)/Industry

Committed to achieving brand objectives

Entrepreneurial