General Manager - Home2 Suites - Franchise

Hilton Worldwide Holdings Inc. · Houston, Texas, United States

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Summary

Manage all aspects of a Home2 Suites hotel, including operations, staff, finances, and guest satisfaction.

About this role

Clarus Hotels is seeking an outgoing and energetic individual as General Manager to manage a Home2 Suites located in the Westchase District. Our beautiful Home2 Suites has 120 rooms and suites with a terrific location in a growing market. We have additional properties in the pipeline and would like to see this individual grow into bigger roles in the future.

The ideal candidate will possess strong managerial skills, multilingual abilities, and extensive experience in hospitality management to ensure our hotel delivers exceptional experiences while achieving operational goals. As the face of the property, you will inspire your team, uphold high standards of service, and implement innovative strategies to elevate guest satisfaction and revenue growth.

Summary: Responsible for all aspects of the hotel and to operate to the requirements of the brand

Essential Functions:

Sales and profits maximized through direct management of cost controls and revenue management

Meet and exceed standards for guest satisfaction scores as well as quality assurance inspections

Oversees both hourly and salary employees and delegates authority accordingly

Assigns duties to staff and observes performance to ensure adherence to hotel policies and established operating procedures

Complies with all brand standards

Has open door policy and effective communication with executive managers and team members

Interview and train all team members.

Coach/counsel, and discipline all team members

Daily room inspections

Reviews employee performance and conducts personnel actions such as disciplinary actions and terminations

Communicates with cluster properties and helps when needed

Knows hotel's emergency procedures

Carries out any reasonable request made by management that you are capable of performing

Represents Clarus Hotels Inc in a professional manner at all times

Complies with all Clarus Hotels Inc policies and procedures

Requirements:

Proven managerial experience in hospitality or hotel management roles with a track record of overseeing daily operations successfully.

Extensive supervisory experience leading diverse hospitality teams in a fast-paced environment.

Proven success in guest service results

Strong financial knowledge, with experience managing supply and labor costs to budget

Action Oriented to work efficiently and effectively toward property revenue and operational objectives

Time Management skills to meet commitments across multiple departments and roles

Guest Focus to consistently deliver optimal employee and customer satisfaction for the hotel

Willingness to learn all aspects of the hospitality industry

Excellent written and oral communication skills

Valid driver’s license

Join us as a Hotel General Manager where your leadership will shape memorable guest experiences while driving operational excellence!

Benefits:

Dental insurance

Health insurance

Vision insurance

401k with generous company match

PTO

Work Location: In person

This job posting is for a position at a hotel that is owned and operated by an independent franchisee. The franchisee controls all aspects of the hotel’s employment practices, including recruiting, hiring, salary, benefits and compensation decisions, and the collection and processing of the personal data that you provide on this website. If you accept this position, you will be employed by a franchisee and not by Hilton. You will not be eligible for compensation or benefits from Hilton. You will be eligible for compensation or benefits only as may be provided to you by the independent franchisee.

Skills named in this posting

About Hilton Worldwide Holdings Inc.

Hilton is a leading global hospitality company with a portfolio of world-class brands and over 9,100 properties.

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