AI Associate Engineer for Sales Assistant Platform Technology - Software Engineer III

About this role

We have an exciting and rewarding opportunity for you to take your software engineering career to the next level.

As a Software Engineer III at JPMorganChase within the Sales Assistant Technology team you serve as a seasoned member of an agile team to design and deliver trusted market-leading technology products in a secure, stable, and scalable way. You are responsible for carrying out critical technology solutions across multiple technical areas within various business functions in support of the firm’s business objectives.

You'll be part of the team to build Markets Sales AI Platform to on-board agentic workflows into our system in a federated way, turning frontier GenAI capabilities into reliable, high-leverage agentic systems that transform how we respond to inbound client requests.

Job responsibilities

Executes software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or breakdown technical problems

Build agentic platform with UI, orchestration, routing, memory, training ground and evaluations frameworks end-to-end: design, prototype, and productionize multi-step LLM agents that retrieve context and generate accurate, well-structured responses

Drive applied AI by evaluating emerging techniques (tool use, planning, retrieval, evaluation frameworks, fine-tuning, prompt optimization) and integrating the best into production

Improve quality systematically via evals, error analysis, and feedback loops that convert subjective issues into measurable fixes

Partner cross-functionally with quant research,  product, and engineering to understand their agents and provide solutions on-board on to our platform in a federated way.

Build and maintain production-grade code and systems that are observable, robust, and scalable

Contribute to technical direction and standards for agent design, evaluation, and safe deployment

Produces architecture and design artifacts for complex applications while being accountable for ensuring design constraints are met by software code development

Gathers, analyzes, synthesizes, and develops visualizations and reporting from large, diverse data sets in service of continuous improvement of software applications and systems

Proactively identifies hidden problems and patterns in data and uses these insights to drive improvements to coding hygiene and system architecture

Required qualifications, capabilities, and skills

Formal training or certification on infrastructure engineering concepts and 3+ years applied experience

Degree in Computer Science, Data Science, Machine Learning or related field or equivalent experience

Strong coding skills (Python) and comfort owning production code

Hands-on experience in AWS, ECS, Bedrock, OpenSearch, Vector dbs and PostGres

Familiarity with evaluation frameworks, LLM observability, or fine-tuning open-weight models

Hands-on experience building with LLMs (agent frameworks, tool use, RAG, prompt engineering, evals)

Strong understanding of modern GenAI capabilities, failure modes, and practical mitigation strategies

Strong ownership and drive mindset with a focus on improving what’s broken with clear design principles

Preferred qualifications, capabilities, and skills

OpenSearch, Vector dbs and Postgres nice to have

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.