KOPPLIN KUEBLER & WALLACE

Career coach · Scottsdale, AZ · in person and virtual

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"We are committed to the success of our clients, the professionals that we place, and the industry we love." (in their words, on their website)

Services

ServiceWhat is includedPrice
5 PILLARS OF HOSPITALITY TRAINING - Half-Day
All Member Facing Front Line Employees including Concierge, Fitness & Wellness, Food & Beverage, Golf Operations, Greeters, Racquets Operations, Valet		 1 session · Teamwork · Listening · Problem solving · Handling complaints with grace and hospitality heart $3,000
5 PILLARS OF HOSPITALITY TRAINING - Full-Day
All Member Facing Front Line Employees including Concierge, Fitness & Wellness, Food & Beverage, Golf Operations, Greeters, Racquets Operations, Valet		 1 session · Teamwork · Listening · Problem solving · Handling complaints with grace and hospitality heart $4,000
5 PILLARS OF HOSPITALITY TRAINING - Multiple Days
All Member Facing Front Line Employees including Concierge, Fitness & Wellness, Food & Beverage, Golf Operations, Greeters, Racquets Operations, Valet		 Teamwork · Listening · Problem solving · Handling complaints with grace and hospitality heart on request
Executive Coaching – for Club Managers and Heads of Department
Club Managers and Heads of Department		 Executive leadership coaching · Personal and professional development · Behavior traits and personality understanding on request
Executive Coaching – for Greenkeepers
Greenkeepers		 Executive leadership coaching · Personal and professional development · Behavior traits and personality understanding on request
Team Development Workshops – for Heads of Department
Heads of Department		 Team development · Leadership training on request
Personality Profiling – for individuals and teams
Individuals and teams		 Personality profiling · Part of KK&W International search process on request
Leadership Team Away Days Facilitate your agenda · Run training on request
Mental Health First Aid Training Mental health first aid training on request
Mental Health Awareness Workshops Mental health awareness workshops on request

As published on their website, read Sep 30, 2026.

Where they fit

StudentsEarlyMidManagerDirectorVP / C-suite
Resume and LinkedInyesyesyesyesyesyes
Interviews and offersyesyesyesyesyesyes
Job search strategyyesyesyesyesyesyes
Career direction and changeyesyesyesyesyesyes
Leadershipnononononono
Personal brandnononononono

How they work

Assessments
Facet5 Psychometric Assessment, DiSC®
Before coaching
Human Resources Executive, Human Resources; Executive Recruiter

Do it yourself, or hire a coach?

Doing it yourselfUsually enough whenA coach earns the fee when
Resume4 to 8 hours for a strong base, then about 30 minutes per posting. Callings can tailor it to each job.You are staying in the same field and level and have recent results to cite.You are changing field or level, coming back after a long break, or many applications brought no interviews.
Interviews3 to 6 hours of practice out loud per interview process. Callings can prepare you for each job you track.Early rounds in a format you know.Final rounds, panels, a new kind of role, or you tend to freeze.
Job searchA target list, a weekly plan and steady outreach. Callings builds the weekly plan and tracks every application, free.Interviews are coming in.Three months without traction, or a senior search that runs on your network.

Times are our estimates. Try Callings.

Questions to ask before hiring

  1. If I land a job partway through, what happens to the sessions I have not used? (multi-session package)
  2. What are your cancellation and refund terms? (no refund terms on their site)
  3. Who do you usually work with, and how long does a typical engagement last? (always worth asking)

What they publish

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