Serena Santillanes

Career coach · Pasadena, CA · in person and virtual

Credentials they list: ICF MCC, NBCC NCC, MBTI

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Services

ServiceWhat is includedPrice
Team Building
teams, departments, or companies		 Building Effective Team Communication · Recognizing and Adapting to Any Personality Style · In-Person, Remotely, and in Email · Managing Team Conflict and Personality Bias · Leveraging Your Team's Emotional Intelligence to Create an Inclusive Work Culture on request
Leadership Development
leaders (experienced or emerging)		 Understanding Your Personality and How It Impacts Your Leadership Style · Leveraging Your Style To Make Stronger Leadership Decisions · Creating and Strategically Communicating Your Leadership Brand · How Your Stress Impacts the Team · Spotting Style Differences and Adjusting Your Communication In The Moment on request
Executive and Employee Coaching
senior leaders and individual contributors		 Building Executive Presence · Managing Different Personality Styles Effectively · Adjusting to a New Team · Managing Your Conflict Style · How to Have a Career Conversation with Your Manager on request

As published on their website, read Sep 30, 2026.

How they compare

Computed by Callings from the prices and experience coaches publish. Not a rating.

Where they fit

StudentsEarlyMidManagerDirectorVP / C-suite
Resume and LinkedInnononononono
Interviews and offersnonononoyesyes
Job search strategynonononoyesyes
Career direction and changenonononoyesyes
Leadershipnonononoyesyes
Personal brandnonononoyesyes

How they work

Assessments
MBTI, DiSC, Strong Interest Inventory, EQi-2.0 Emotional Intelligence (individual and 360 versions), DDI Leadership Mirror 360

Do it yourself, or hire a coach?

Doing it yourselfUsually enough whenA coach earns the fee when
Interviews3 to 6 hours of practice out loud per interview process. Callings can prepare you for each job you track.Early rounds in a format you know.Final rounds, panels, a new kind of role, or you tend to freeze.
Job searchA target list, a weekly plan and steady outreach. Callings builds the weekly plan and tracks every application, free.Interviews are coming in.Three months without traction, or a senior search that runs on your network.
Career directionWeeks of reading and conversations about roles that fit. Callings can show your strengths and the pay for each role.You already have two or three target roles.You do not know what comes next, or you want structure and a formal assessment.

Times are our estimates. Try Callings.

Questions to ask before hiring

  1. What does it cost in total, and what is included? (no published price)
  2. What are your cancellation and refund terms? (no refund terms on their site)
  3. Which body issued your credential, and can I check it there? (credential listed)
  4. Who do you usually work with, and how long does a typical engagement last? (always worth asking)

What they publish

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